REQUEA allows the tracking of alarms and high level alarms which are the source of incidents in the ITIL service management system.
Alarms are recorded, and their status is tracked until the problems are solved.
REQUEA allows to define conditions for automatically triggering alarms . These conditions can be :
- Lack of feedback
- Network topology problem
Integration with supervision systems
The REQUEA solution can be integrated with OpenNMS or NAGIOS type supervisory systems in order to gather informations such as:
- Network topology
- Alarms and faults